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Transparent & Secure

Our Policies

Clear, transparent policies designed to protect your privacy and ensure a secure educational experience for all users.

360School Policies

GDPR Compliant

Fully compliant with global privacy regulations

Education Focused

Designed specifically for educational institutions

Secure by Design

Built with security and privacy at the core

Privacy Policy

How we collect, use, and protect your personal information

Last updated: May 1, 2025

What We Collect

We collect information you provide directly to us when you:

  • Create an account or subscribe to our services
  • Contact us for support or feedback
  • Use our platform and educational tools
  • Participate in surveys or promotions

How We Use It

Your information helps us provide and improve our services:

  • Deliver and maintain our educational platform
  • Provide customer support and assistance
  • Send important updates and notifications
  • Improve our services based on usage patterns

How We Protect It

We implement industry-leading security measures:

  • End-to-end encryption for all data transfers
  • Regular security audits and monitoring
  • Strict access controls and authentication
  • Compliance with global privacy standards

Your Rights

You have complete control over your personal data:

  • Access and download your personal information
  • Correct any inaccurate or incomplete data
  • Delete your account and associated data
  • Opt-out of non-essential communications

Our Promise

We never sell your personal information to third parties. Your privacy is not for sale, and your trust is our priority.

Terms of Service

The rules and guidelines for using our platform

Last updated: April 15, 2025

Account & Responsibilities

Your obligations when using our platform

When you create an account with 360School, you agree to:

  • Provide accurate and complete information
  • Keep your account credentials secure
  • Accept responsibility for all account activities
  • Notify us immediately of any security breaches

We reserve the right to suspend accounts that violate our terms or engage in fraudulent activity.

Acceptable Use

Guidelines for appropriate platform usage

You agree to use our platform responsibly and not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or harmful content
  • Attempt unauthorized access to our systems
  • Interfere with or disrupt our services

Violation of these terms may result in immediate account suspension.

Billing & Subscriptions

Payment terms and subscription management

Our billing terms include:

  • Subscription fees are billed in advance
  • Automatic renewal unless canceled
  • Ability to upgrade or downgrade anytime
  • 30-day refund policy for annual plans

Cancel anytime with no hidden fees or long-term commitments.

Data Processing

How we handle and protect your data with global compliance

Last updated: March 30, 2025
GDPR

European Compliance

Full compliance with the General Data Protection Regulation, ensuring your rights are protected across all EU member states.

  • Right to access and portability
  • Right to rectification and erasure
  • Data protection by design
FERPA

Educational Privacy

Compliant with the Family Educational Rights and Privacy Act, protecting student educational records and information.

  • Student record protection
  • Parental consent management
  • Educational purpose limitation
SOC 2

Security Standards

SOC 2 Type II certified, demonstrating our commitment to security, availability, and confidentiality of your data.

  • Continuous security monitoring
  • Regular third-party audits
  • Industry-leading practices

How Your Data Flows

1

Collection

Data collected only for educational purposes with clear consent

2

Processing

Encrypted processing in secure, compliant data centers

3

Storage

Secure storage with regular backups and access controls

4

Deletion

Automatic deletion when no longer needed or upon request

Questions About Our Policies?

Our team is here to help clarify any questions you may have about our policies or data practices.

Download Our Policies

Get offline copies of our policies for your records